Troubleshooting Guide
How to Troubleshoot Common Go Kart Issues
(1) How to Tension the Chain on the Go Karts
Please see the two images below to resolve the issue.
(2) How to Resolve a Go Kart Wheel Issue
Please see the image below.
(3) How to Resolve a Go Kart Pedal Issue
Please see the image below.
(4) Thunder Eva Go Karts Pedal Issue - How to Prevent Pedals From Slipping
Please see the image below and apply oil regularly around the area.
How to Troubleshoot Common Ride On Toys Issues
(1) Drifter/Raptor 12V Charger – The lights, what do they mean?
Green means full charge. Orange means mid-way charge. Red means no charge.
(2) Under the bonnet, the yellow wire is not connected to anything. Is it normal?
Yes, it is normal. The yellow wire is the remote-control receiver aerial. It is not supposed to connect to anything at all.
(3) Electric ride on toys will not turn on at all. The lights and radio are not working either. We tried to re-program the remote control and followed all the instructions that were required. However, electric ride on toy was not working at all still. We checked the battery voltage and charger. All of them seemed to be working well. How to resolve the issue?
Your electric ride on toy would require a new dashboard unit replacement.
(4) Mercedes Ride on Coupe 12V - How to Wire Correctly
Please see the image below.
(5) Remote control is not working on ride on car. How to resolve the issue?
To pair the remote with the car: Hold down forward and back on the remote until it flashes.
Turn on the car and hold down the same again.
(6) How long have you charged the electric ride on for?
For 12V ride on, between 6-8 hours maximum.
For 24V ride on, between 8-10 hours maximum.
Anything over the maximum charge time usually damages the batteries very quickly and easily.
(7) Is the charger warm after charging the battery?
If the charger is warm then, the charger should be fine. If it is too hot or cold then, a replacement would be needed.
(8) What is the reading on the dashboard?
It depends on the vehicle. Use a voltmeter if your vehicle is a 12 volt battery and it must read 12+ volts.
If your battery is a 24 volt, then it should read 24 volts plus.
(9) How to Check the Batteries and Connections
The terminals inside the connector's vehicle and battery sides must be checked to ensure that there is nothing wrong. Ensure that the battery is unplugged from the vehicle to check motors and switches. Ensure that the battery is connected to a plug place. This is to give the charger something to plug into, nothing will be damaged during this process. If the vehicle works once you plug into the charger then, the battery in the item may be the issue.
(10) How to Test the Foot Pedal and Throttle
If your vehicle is slow running or won't run properly and only goes reverse/forward, then your switches could be the issue. When the vehicle only moves high, low, forward or reverse, check your wires of the battery and that they are connected to the switches properly. Undo the wires from the speed switch high low, turn the switch and re-plug them back in again. If it is only working on high and you turn the switch, then it is only low running. Then, your switch is the issue. Charge your battery up fully. If the vehicle won’t move, then inspect the vehicle for 12+ or 24+ volts. If it reads just 12 or 24 the battery may be the issue, it must read over this for the vehicle to move properly.
(11) How to Test a Motor
Once you have determined the switches and batteries to be working, then the next step is to test the controller by pressing the switch of the pedal or the use of the throttle. If you hear a click sound on the motherboard or controller, then there may be an issue with the motor. Disconnect the controller to test the motor and hook it up to your 12 or 24 volt charger depending on the vehicle. Then after a full charge and then the vehicle should be able to turn.
(12) Drifter Raptor 12V Electric Ride On Jeep - How to Find the Charging Point
Please see the red highlighted from the image below.
(13) How to Check the Amount of Pins on Your Foot Pedal Switch
Unscrew the foot pedal area from underneath. Open the case. Count the total of pins you can see on the switch.